Send us your photos.
Take a few photos or a short video of your bathroom. Tell us what you would like to change. No survey booking is needed to get started.
We design your new bathroom.
Gareth reviews your room and helps shape an initial layout and design around your priorities.
See your initial estimate.
Understand the likely investment before deciding whether to move forward. This is an initial estimate, subject to survey and final selections.
We survey and finalise everything.
We confirm measurements, services and final selections. Your proposal itemises products and installation costs, including VAT, with allowances and exclusions clearly identified. Any changes are priced and agreed with you before additional work begins.
We build your bathroom.
Our team coordinates the preparation, plumbing, electrical work, tiling and installation included in your proposal.
Handover & aftercare.
We complete the finishing checks and explain care for your new bathroom. Your portal keeps aftercare and snagging in one place.
Know what is agreed before work begins
Review your design, selected products and final proposal together. The written scope identifies the work included, allowances and exclusions. Products and installation costs are itemised including VAT. Painting is excluded unless expressly agreed, and any additional work should be priced and agreed with you before it begins.
Plan for the practical disruption
A renovation involves deliveries, removal of the old bathroom, noise and temporary water interruptions. Tell Gareth about access restrictions and whether this is your only bathroom. The expected installation programme and practical arrangements should be discussed before work begins.
Keep the project in your pocket
Your Luxe customer portal brings together room designs, product selections, quotations, payment stages and Messages. After handover, you can return for aftercare guidance and raise snagging items with the team. Gareth remains your point of contact as the project moves through the agreed stages.