Look at complete projects
Finished photographs help you assess the style and care of the work. Look beyond one feature image and explore different views of a room. Ask who carried out the work and read customer feedback. A project should be considered as a whole, including practical layout, finishes and the way the installation was managed.
Ask who manages the renovation
Clarify who coordinates plumbing, electrical work, tiling and fitting, and who you contact when a decision is needed. A clear point of contact helps avoid confusion between trades. At Luxe, Gareth personally reviews the room and coordinates the agreed project with the installation team.
Compare the scope as well as the price
Two totals may cover very different work. Check strip-out, waste removal, preparation, waterproofing, products and installation. Identify allowances, exclusions and VAT. Your Luxe proposal itemises product selections and installation costs so you can review the agreed investment before proceeding.
Understand the design and survey stages
An early estimate is useful for discussing options, but the final proposal needs confirmed measurements, services and selections. Luxe starts with photos, an initial design and estimate, then a survey. This gives you a starting point before finalising the detailed scope.
Check communication, changes and aftercare
Ask how changes are priced, how you can raise questions and what happens after handover. Your Luxe portal holds the agreed room details and Messages, with aftercare and snagging available after completion. Luxe provides a 2-year labour warranty; product warranties are provided by the relevant manufacturers.
Take time to review the details
Read the quotation alongside the design and product selections. Confirm access, the expected programme and any household needs before accepting. A useful proposal should make your decision clearer, including what is not included. Painting is excluded from Luxe projects unless expressly agreed.