Write down what needs to change
Describe the frustrations in your current room: limited storage, an unused bath, awkward access or poor lighting. Separate everyday needs from optional features. This gives the design a purpose and helps you judge whether a proposed layout will improve the way you use the space.
Start with photos and an initial design
Take wide photographs of the bathroom, plus views of the shower or bath, basin, toilet and doorway. Add rough dimensions if you have them. Gareth can review your priorities and help shape an initial design and estimate before a survey is arranged.
Choose the layout before the products
Agree how the room will work before buying furniture, sanitaryware or tiles. Product dimensions, door clearances and services need to be considered together. The survey checks the room in detail and helps confirm which options are practical.
Build a coordinated product selection
Choose the main fittings first, then bring tiles, brassware, furniture and lighting together. View samples before finalising colours. Include grout, trims, wastes and accessories so the smaller details are considered alongside the larger purchases.
Review the investment clearly
Your proposal should identify product prices, installation costs, quantities, allowances and exclusions, including VAT. Confirm what preparation and waste removal are included. At Luxe, painting is excluded unless expressly agreed. Additional work is priced and agreed before it begins.
Keep the agreed details together
Your portal gives you a place to review designs, selections, quotations and payment stages. Use Messages to raise questions as decisions are made. After handover, return to the portal for aftercare and snagging rather than searching through separate conversations.

